How Our Process Works

Drop Off & Inspection

When you bring your garments in, our staff carefully inspects each item. We note any stains, damage, or special care requirements, and discuss your preferences and concerns.

• Every pocket checked and emptied
• Existing damage documented
• Stains identified and discussed
• Special instructions recorded

Sorting & Tagging

Items are sorted by cleaning method, color, and fabric type. Each piece receives a unique tag that stays with it through the entire process, ensuring nothing gets lost or mixed up.

• Unique identification tag assigned
• Grouped by cleaning method
• Separated by color/fabric
• Special items flagged

Pre-Treatment

Before cleaning, our technicians treat specific stains with appropriate solutions. Different stains require different approaches—oil-based stains, protein stains, and tannin stains all get specialized treatment.

• Stain type identified
• Appropriate solution selected
• Spot treatment applied
• Delicate areas protected

Cleaning

Garments are cleaned using the appropriate method—dry cleaning solvent for delicates, professional laundering for washable items. Our modern equipment and eco-friendly solutions provide thorough cleaning while protecting fabrics.

• Method matched to fabric
• Eco-friendly solvents used
• Temperature controlled
• Gentle agitation for delicates

Finishing

This is where craftsmanship really matters. Our skilled pressers use professional equipment to restore each garment's shape and appearance. Every collar, cuff, pleat, and seam receives individual attention.

• Professional steam pressing
• Hand finishing where needed
• Buttons checked and tightened
• Minor repairs if needed

Quality Check

Before packaging, every item goes through a final inspection. We check that stains are removed, pressing is perfect, and the garment meets our standards—and yours.

• Stain removal verified
• Pressing inspected
• Overall appearance checked
• Ready for packaging